Refund Policy

Last updated: February 15, 2026

1. Our Commitment

We want you to be completely satisfied with Pinchy. If the Service doesn't meet your expectations, we offer a straightforward refund process.

2. Money-Back Guarantee

We offer a 14-day money-back guarantee on all paid subscriptions. If you're not satisfied within the first 14 days of your subscription, contact us for a full refund — no questions asked.

3. Refund Eligibility

Refunds are available in the following cases:

• Within 14 days: Full refund, no questions asked
• Service outage: Pro-rated refund for extended downtime (>24 hours)
• Billing errors: Full refund for any duplicate or incorrect charges
• Feature unavailability: If a core advertised feature is unavailable for an extended period

4. How to Request a Refund

To request a refund, email us at support@quantacodes.com with your account email and reason for the refund. We process all refund requests within 5 business days.

5. Cancellation

You can cancel your subscription at any time. Your access will continue until the end of your current billing period. No partial refunds are issued for unused time after the 14-day guarantee period.

6. Contact Us

Questions about refunds? Reach out:

Email: support@quantacodes.com